Terms of service

Last updated 9 November 2026

These terms cover your use of Daily Takings for TeamUp, made by Support Labs (www.supportlabs.co.uk), a UK business. By connecting the app you agree to them. Contact: support@supportlabs.co.uk.

The service

Each morning the app sends the previous day's TeamUp takings to your accounting software as one sales invoice, split by kind of sale and VAT rate, and marks it paid into the account you choose. It depends on TeamUp and your accounting software and their APIs; if they change or are unavailable, syncing may pause until it can resume. Please check the entries with your accountant, who stays responsible for your books and VAT returns.

Trial and payment

New businesses get a 14-day free trial. After that the app costs £19 a month for each TeamUp business (location), billed monthly in advance by card through Stripe. Prices include any VAT due. If a payment fails, syncing pauses until it is paid, and the days missed are then sent.

Cancelling

Cancel any time from "Card, invoices or cancel" in the app. The subscription runs to the end of the month you have paid for and is not renewed. Disconnecting the app also ends the subscription straight away. We do not refund part-months, except where the law requires it.

Data

How we handle data is set out in our privacy policy. You keep all rights to your data.

Liability

We work hard to keep the sync accurate and running, but we provide it as is. We are not liable for indirect losses, and our total liability in any 12 months is limited to the fees you paid us in that period. Nothing in these terms limits liability that cannot be limited by law.

Changes

We may update these terms. We will tell connected businesses in the app at least 30 days before a change that affects price or what you get.

These terms are governed by the law of England and Wales.